I believe... that it is important for an employee to view the job as more than a paycheck, to see themselves as part of the whole picture, to realize that their contribution matters, and to have a desire to become a valuable member of the team.
I believe... that all employees should be expected to act in a professional manner regarding appearance, conduct, communication, and cooperation. The image employees project is the first-impression that a business projects.
I believe... that leadership is best done by example. Employees pay close attention to how well management follows the rules they set for others. "Do as I do" produces better results than "Do as I say".
I believe... that policies and procedures are only as good as they are enforceable and enforced, otherwise they are little more than meaningless rhetoric. The answer often isn't making more rules, but finding ways to make the rules you already have work better.
I believe... that all employees should be treated equally. Sacred cows might be ok in India, but have no place in the world of business. Decisions based on emotion rather than thoughtful consideration and fairness are generally made for the wrong reasons.
I believe ...that enabling poor work ethic and substandard performance is not doing an employee a favor. If no one sets the bar high, employees will never strive to reach their potential and become valuable assets to the business.
I believe... that individuals who have issues with accepting authority, should also have issues with maintaining employment. It is called "a learning experience." Learning to treat those in authority respectfully is essential to maintaining order within the business. It is equally essential for those in authority to treat their employees with respect.
I believe... that individuals who are deceitful in small ways will also be deceitful in large ways when the opportunity presents itself. If you tolerate small infractions, larger ones are certain to occur.
I believe... that it is important for both employees and management to acknowledge mistakes when they are made, to apologize, to repair the damage caused if possible, and then try to avoid making that mistake again. We all make mistakes, they can be the best learning experiences if we use them in that manner.
I believe... that employees need to be held accountable for their decisions and their actions. If they are allowed to make excuses, and if excuses are made for them, they will never learn to see themselves are responsible for what happens in their lives, there will always be someone else or something else to blame.
I believe... that sending out missives and memos to all employees may be useful in preventing future problems, but eventually those who are involved in drama on a regular basis need to be dealt with as individuals.
I believe... that there is a finite amount of time that should be spent trying to reform a non-responsive employee. At some point one needs to cut their losses and move on to developing someone new for the position. While it may be easier to put up with poor employees than to find and train new ones, in the end the time and energy spend dealing them will be greater than what it would take to train someone new who is interested in becoming a valuable asset to the business.
I believe... that poor performance of one, or a few, can overshadow the efforts of the majority to perform in a positive manner and meet the standards that the business has set for them. One dark cloud overshadows the efforts of those who are trying to work together and do things right. It consumes management time and energy and casts suspicion on everyone.
I believe... that one bad apple can indeed spoil things for the whole bunch, and over time the work environment will begin to stink!
I believe... that it is the responsibility of both management and coworkers to identify and expose rotting apples. Believing that all people are capable of self-supervision and will handle it responsibly without oversight is a false assumption.
I believe.... that management should listen to and consider what employees have to say. They are the eyes and ears of the business and often have valuable insight on what is working and what isn't. Additionally, managers should always check the facts before assuming what they've been told is true.
I believe... that it is my obligation to speak out against what is wrong. Everyone is affected by problems in the workplace. Ignoring problems rarely makes them go away. If you are not part of the solution, you are part of the problem.
This post was written for Two Shoes Tuesday
where the prompts this week are cloud or shadow...
Come and join us there!